In general, Google always has a focus on user experience first and foremost. Building community is no different.
—Amy Korin, Midwest Regional Community Manager Lead, Google+ Local @interactiveAmy @GoogleLocalCHI
I know what you’re thinking, “Communities of Google? Didn’t you already cover the hangout with Google’s Community Managers?” Yes, but:
- Our 12 hour hangout wouldn’t have been possible without Google.
- Google has so many communities that covering them took two segments.
This hour we spoke with:
- Amy Korin, Midwest Regional Community Manager Lead, Google+ Local @interactiveAmy @GoogleLocalCHI
- Van Riper, Google Developers @vanriper
- Amy Higgins, Google+ Local SF @amywhiggins
- Carter Gibson, Google+ Evangelist @cartergee
When you have a community as large as Google, scaling is critical when taking a holistic international approach. In fact, Van views himself as a Meta Community Manager as he works with 1,000 local organizers who work directly with third-party Google developers.
Everything we do at Google has to be done at a very great scale. I have more than 350 groups around the world. The only way you can really make it work is if you empower the community to support itself.
—Van Riper, Google Developers @vanriper
Find out more about Google’s community strengths and challenges by watching the full hangout:
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