On Air: 12:00 - 13:00 EST (GMT-5)
Monday, January 27th, 2014
Join the panel as they discuss the evolution of enterprise social networks with topics such as: the beginnings of enterprise social; major advances in recent years; how ESN tools have changed and still need to change; the role of ESN community managers past, present and future.
Community Manager at Humana
Jeff is a Community Manager for Humana’s Enterprise Social Media team where he leads their 30,000-user enterprise social network, Buzz. He is the founder and host of the weekly Twitter chat #ESNchat for those interested in enterprise social networks (esnchat.com). He actively blogs on personal and professional topics at JeffRossBlog.com.
Online Community Manager at Walgreens
Chris manages the internal enterprise social media programs and employee communities at Walgreens. Prior to joining Walgreens he helped big brands develop and implement social media and consumer engagement initiatives. He also runs Live Fix Media, an all-consuming experiment exploring the intersection of life, live music and online communities.
Curtis Conley, Ed.D
Lead Business Analyst – Social Collaboration at Kellogg
Curtis is a knowledge management and collaboration evangelist with a passion for helping people connect, collaborate, learn, and get things done. As a Lead Business Analyst at Kellogg his focus is on helping the organization leverage social collaboration to drive results and create value.
Enterprise Community Manager at Thomson Reuters
Edward’s background in communications, marketing and social media positions him to transform employee communities into hubs of creativity and discovery. He helps employees understand the tools that a social intranet has to offer and tailor them to address key business needs. Always eager to connect with other community managers, Edward attends and speaks at conferences on the topic.
Customer Success Manager at Yammer
Ashley Gross is a Customer Success Manager with Yammer. Her interest in the ESN movement began as a customer in May 2011 and grew so exponentially that she had to join the team. Having been on Facebook since its first 6 months of existence, she has had the opportunity to watch social media grow and expand through the years. Ashley’s passion for social collaboration spans from personal to professional life, and it’s her goal to help people connect better across the globe through the use of enterprise social.
International Project Manager III at Microsoft
I have worked in localization for the last 18 years in Microsoft, but have embraced ESN since Microsoft acquired Yammer in June 2012. I use Yammer as a project management tool as part of my IPM role. Along with my IPM role, I work voluntarily as a Yammer Champ within the Microsoft Network, helping to evangelize the use of Yammer in Microsoft.
Community Manager at Yammer
Matt manages the growth and engagement in Yammer’s Customer Network (YCN). Helping the community of customers and organizations who are leading the shift in how companies adapt, learn, and respond to a constantly evolving world.
Director, Community Management at Sitrion
Luke is Sitrion’s ever-awestruck Director of Community Management based in New York City. He originally bodes from the land Down-Under (Sydney, Australia!) where he has many years experience working with employee communities and is passionate about making work suck less by connecting, engaging and empowering people to work better.
- When was the first time you used ESNs and what characterized the technology and the experience at the time?
- How has ESN technology evolved and in what ways does it still need to improve?
- How important is a dedicated, full-time ESN community manager?
- How has the role of ESN community managers evolved? Where do you see it going?
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