Community Management on The Road #CMAD

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On Air: 01:00 - 02:00 EST (GMT-5)
Monday, January 27th, 2014


Community management isn’t just a desk job. Sometimes you are traveling to conferences, working events, or just always on the go. In this session we’ll be giving you tips and tricks to manage your community on the road, in the air or in the middle of the action.


Amber OsborneAmber Osborne
Chief Marketing Officer at Meshfire

Amber Osborne a.k.a Miss Destructo is Chief Marketing Officer at social media management platform Meshfire. An award-winning Social Media strategist with years of consistently delivering pioneering digital media solutions. Diverse client exposure ranging from small start-ups to internationally-known brands.  Specializing in brand development and creating engaging, unforgettable online personalities behind social media accounts such as Bruce’s Yams and social media promotion for events like Foursquare Day, the Audi Roadtrip and the Honda Grand Prix of St. Petersburg.

Connect with Amber on Twitter at @MissDestructo or on Google+.


Kate KendallKate Kendall
Founder and CEO at

Kate Kendall is the the founder and CEO of – an event guide for professionals. She also regularly helps businesses understand the role of community (management, building, outreach and strategy). Her work has been featured in BuzzFeed, The Next Web, Marie Claire, and Lifehacker.

Connect with Kate on Twitter at @katekendall or on Google+.

Blake McCammonBlake McCammon
Community Manager at Blogging4Jobs

Blake McCammon is the “Swiss Army knife” of HR and recruiting and currently manages the number-one HR and social media blog on the Internet, @Blogging4Jobs. He likes to write about HR and marketing topics.

Connect with Blake on Twitter at @rblake or on Google+.

Jennifer Sable LopezJennifer Sable Lopez
Director of Community at Moz

Jen Lopez is the Director of Community at Moz and a devotee of the fine arts social media and community management. For several years, she managed the Moz community while traveling to conferences and other events. She also has a technical side, with a background in web development and will always be an SEO at heart. Jen is passionate about helping companies understand the benefits of building a community through social media and on-site functions.

Connect with Jen on Twitter at @jennita or on Google+.

Nikki SerapioNikki Serapio
Marketing Community Manager at Oracle

Nikki Serapio is Oracle’s Manager of their Marketing Community. His job is to support the work of marketing practitioners—including the community managers, data analysts, writers, and designers who are just starting their careers.

Connect with Nikki on Twitter @nikkiserapio or on Google+.

Jessica SpiegelJessica Spiegel
Travel Writer & Community Manager

Jessica was a writer & community manager for the travel site BootsnAll for nearly seven years, where she worked from places like Italy, Mexico, & South Africa. As a freelancer, she was the community manager for TBEX (Travel Blog Exchange) for 1.5 years, where she helped manage conferences in Spain, Toronto, & Dublin both online & in person. She is currently looking for new social media/community manager client work, particularly in the travel realm.

Connect with Jessica on Twitter at @andiamo or on Google+.

Discussion Questions

  1. What’s your biggest challenge in managing communities on the road?
  2. How do you juggle multiple events, time zones, etc… and make it all work?
  3. To Schedule or Not To Schedule? Do you schedule posts/tweets/etc, why or why not?
  4. Crisis Management: How do you handle problems on the road?
  5. What are some great tools to help you out on the road?

RSVP & Watch the Hangout

Want to RSVP for the Hangout? Visit #CMAD presents: Community Management on The Road and let us know you’re going to watch. This will add the event to your calendar and remind you to attend!

The video will play on the event page when the broadcast starts.

Not sure what time this is for your location? Use

Sherrie Rohde

Community Manager at Magento
As the Community Manager for Magento, Sherrie connects people with resources and with each other, and, since she’s just a bit passionate about the topic, she also co-produces a weekly broadcast for community professionals called #CMGRHangout. An ENFP, Sherrie is obsessed with innovation, terrified of status quo, and motivated by adventure. 
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