CMAD Around The World

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On Air: 08:00 - 09:00 EST (GMT-5)
Monday, January 28th, 2013


How the role of a community manager differs internationally through different cultures from Japan to South Africa, and also,  what celebrations are happening globally.



Hiroyasu Ichikawa“ichi” – Hiroyasu Ichikawa

President, Social Media Consultant at SocialCompany, Inc. (Japan) @socialcompany






Ileana RosselloIleana Rossello

European Community Coordinator at HootSuite (Italy) @Lana_ES







Jose AlbisJose Albis

Chief Marketing Officer & Co-Founder at Tictalking (British Colombia, Canada) @josealbis






Nicolas Ibieta IllanesNico Ibieta

Partner and General Manager at PuntoCero (Chile) @nicoibieta






Jean-Yves LemesleJean-Yves Lemesle

Community Manager at Doctissimo (France) @jyv







Kimberly McCabeKimberly McCabe

Community Manager at Sitecore (England) @kimberlymccabe







Fred FeltonFred Felton

Digital & Social Media Strategist & Trainer at Falconscove (South Africa) @fredfelton




Discussion Questions

  1. What’s the current state of community management in your region?
  2. What are the most crucial cultural differences which Community Managers face.
  3. Does socio-economic status and market development play a role in community building?
  4. Does the term ‘community management’ translate to your language?
  5. Does this job exist in all digital cultures around the world?

Sherrie Rohde

Community Manager at Magento
As the Community Manager for Magento, Sherrie connects people with resources and with each other, and, since she’s just a bit passionate about the topic, she also co-produces a weekly broadcast for community professionals called #CMGRHangout. An ENFP, Sherrie is obsessed with innovation, terrified of status quo, and motivated by adventure. 
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