AOL Chatrooms, Newsrooms and Twitter: How I Became a Community Manager
Be it luck or just at the right spot at the right time, I started my community management journey back in 2009 by accident....
Keepers of the Fulcrum: Community Management and the Future of Digital Engagement
I first entered the world of community management in 2007 as an exit strategy from the safe harbor of the nonprofit sector—where I’d taken...
I Wanted To Be A Community Manager When I Grew Up
I wanted to be a community manager when I grew up. How many of us say that? Nah, not me either. Actually I wanted...
How I became a superhero … I mean Community Manager
So, I’m no superhero despite the cape and red underwear (okay, so I don’t have either of them even if they were on my list...
Finding Community Roles in Unexpected Places
Even though I’ve never had “community manager” as part of my official title, it’s been a main function of my daily workflow since I...
Community Management – A Lifetime of Experience
I had always been interested in the concept of Community from an early age. I was usually the kid who acted as the class...
Chronicles of a Community Manager
It all started back in 2009 when I was working for a yearbook publisher as a Project Manager. I was minding my own business,...
From Clan to Community, And Everywhere In Between
I’ve been building communities for as long as I can remember. Every time I became passionate about something, my first thought would be “how...
How Community Management Revealed Itself to Me
I originally thought of calling this how community management found me, but that’s not exactly true. As I continue to evolve and share my...
Herding Cats, Rolling With Punches: Community Management and Me
Community management is like herding cats. My cat will tell you the truth: I am a lousy community manager. I have worked with consumer...
A Dummy’s Guide to Community Management
Values like trust, respect, appreciation and gratitude lie at the heart of community management. I dropped into community management in late 2009 on a...
All I Really Need to Know about Community Management I Learned … from My Mom?
You thought I was going to say ‘Kindergarten’, right? My mom loved Robert Fulghum’s 1988 smash book, All I Really Need to Know I...
My Global Path to Community Management
Not many people are lucky enough to have worked in three of the most amazing cities in the world. My journey with Millward Brown...
