In general, Google always has a focus on user experience first and foremost. Building community is no different. —Amy Korin, Midwest Regional Community Manager Lead, Google+...
Moderators are a vast, primarily unseen, presence supporting the Community Manager. They are, as far as we are concerned, indispensable. —Tia Fisher, eModeration (@tia_fish)...
Last January, Laura, Stephanie and Brew kicked off the 2013 Community Manager Appreciation Day by checking in on the state of community management around the...